PRIVACY POLICY

This document explains how the company operating the everose.shop e-shop (hereinafter referred to as the "Controller") processes the personal data of its customers and website visitors in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data.

1. Controller's Identification Data

The controller of your personal data is:

Business Name: Alexander Kovács - Agropos
Registered Office: Topoľníky 930 11, Slovakia
ID (IČO): 56 368 801
Tax ID (DIČ): 1129943034
VAT ID (IČ DPH): SK1129943034
E-mail: info@everose.shop

2. Purposes and Legal Bases for Processing

We process your data for the following purposes:

A. Order Fulfillment and Performance of Contract

We process data necessary to deliver goods to you (name, address, telephone, e-mail).

Legal Basis: Performance of a contract (Art. 6(1)(b) GDPR).

B. Compliance with Legal Obligations

We process data for invoicing and accounting purposes in accordance with applicable Slovak legislation.

Legal Basis: Compliance with a legal obligation (Art. 6(1)(c) GDPR).

C. Marketing Communication (Newsletter)

If you have subscribed to our newsletter or are our customer, we send you information about news and promotions.

Legal Basis: Consent of the data subject or legitimate interest of the controller (Art. 6(1)(a) and (f) GDPR).

D. Contact and Support

We process the data you provide via the contact form or e-mail so that we can answer your questions.

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR).

3. Recipients of Personal Data

To a necessary extent, your data is provided to third parties that ensure the operation of the e-shop:

Courier and Delivery Companies: (e.g., Packeta, DPD, GLS, Slovenská pošta) for delivery purposes.
Payment Gateway Providers: For processing payments.
IT Service and Hosting Providers: For website operation.
Accounting Firm: For correct booking of documents.

4. Data Retention Period

Contractual Data: We keep it for the period necessary to fulfill the contract and legal obligations (e.g., accounting documents for 10 years).
Marketing Purposes: Until consent is withdrawn, but for a maximum of 5 years from the last interaction.
Contact Inquiries: For the period necessary to process the request.

5. Rights of the Data Subject

Under GDPR, you have the following rights:

Right of access: You have the right to know what data we process about you.
Right to rectification: You have the right to correct inaccurate or incomplete data.
Right to erasure (Right to be forgotten): You can request the deletion of data if it is no longer needed.
Right to restriction of processing.
Right to data portability.
Right to object: Especially when processing based on legitimate interest.
Right to lodge a complaint: With the Office for Personal Data Protection of the Slovak Republic.

You can exercise your rights by sending an e-mail to: info@everose.shop.

6. Cookies

Our website uses cookies to ensure functionality, measure traffic, and personalize ads.

Necessary cookies: Required for the website to function.
Analytical and marketing cookies: Used only with your consent, which you grant via the cookie banner.

7. Final Provisions

This policy is effective as of March 3, 2026. We reserve the right to update it in the event of changes in legislation or processing procedures.